Topic portal
Digital labour platforms
The platform economy is one of the most significant manifestations of the changes induced by digitalization. An important component of the platform economy is digital labour platforms, which include location-based platforms, where the services are provided by individuals in a specific location, and online platforms, where workers provide their services remotely. Its growth over the past decades has opened up new markets for businesses and created new employment and income opportunities, offering flexibility for some workers and characterized by low entry barriers. It has also significantly transformed how work is organized and performed, with challenges in ensuring that workers on platforms have access to decent work.
In March 2023, the ILO Governing Body decided to place on the agenda of the 113th and 114th sessions of the International Labour Conference (June 2025 and 2026), a standard-setting item on decent work in the platform economy.
Key resources
A normative gap analysis on decent work in the platform economy
Decent work in the platform economy: law and practice update
ILC.113/Report V(1)
Realizing decent work in the platform economy
Platform work in developing economies: Can digitalisation drive structural transformation?
The role of digital labour platforms in transforming the world of work
Digital labour platforms in Kenya: Exploring women’s opportunities and challenges across various sectors
News and articles

ILO launches new AI and Digital Economy online knowledge hub
Digital jobs
Innovative livelihood pathways for youth in Uganda: The Online Gig Work Program
Publications
Thematic brief
Decent work in an increasingly digitalized financial services sector
Factsheet
Decent work in the platform economy: law and practice update
Rapid assessment of digital skills gaps and the feasibility of microwork employment opportunities in Uganda
Ongoing and upcoming events
ILO Live
[ITU/AI for Good Webinar] AI, job quality, and worker voice: Conditions for mutual gains in the digital economy
Related topics
Observatory on AI and Work in the Digital Economy

Topic portal
Artificial intelligence

Topic portal
Algorithmic management in the workplace

Topic portal
Workers’ personal data
Topic portal
Non-standard forms of employment